Jewelry Repair in Jacksonville, NC
Expert repairs by our on-site jeweler, with same-day service available on many repairs.
At Prime Jewelers, your jewelry can be repaired on site. Our jeweler works right here in Jacksonville at our Carolina Forest Blvd location, so your pieces stay local and in trusted hands from drop-off to pickup. Whether you need a ring resized, a broken chain fixed, or a new watch battery, we're here to help.
Call 910-333-0025Get Directions
Same-Day Jewelry Repair Available
Many common repairs can be finished the same day you bring them in. Whether yours qualifies depends on the type of repair and what time you drop it off, so bring it in earlier in the day for the best chance.
Our jeweler is in the shop Monday, Tuesday, Wednesday, Friday, and Saturday. Same-day repairs aren't available on Thursdays or Sundays, but you can still drop off your jewelry on those days and our jeweler will start on it their next day in.
Give us a call at 910-333-0025 and we'll let you know what to expect before you come in.
Our Jewelry Repair Services
Ring Sizing
Ring too tight or slipping off? Our jeweler can size rings up or down in gold and silver. We'll make sure the fit is comfortable while protecting the ring's design and any stones.
Chain and Bracelet Repair
We repair broken chains, necklaces, and bracelets in gold and silver, including clasps, jump rings, and broken links. We also offer laser soldering, which lets our jeweler make precise repairs with less heat, making it a great option for delicate chains and pieces set with stones.
Stone Replacement and Setting
Lost a stone or noticed a loose one? We can replace missing stones, tighten prongs, and reset stones so your jewelry stays secure. A loose stone is much easier to fix before it falls out, so bring it in as soon as you notice something is off.
Jewelry Cleaning and Polishing
Have old jewelry sitting in a drawer that's lost its shine? Bring it in for a professional jewelry cleaning and polishing. We clean away built-up dirt and grime and polish out everyday wear, so rings, necklaces, bracelets, and earrings look their best again.
Every repair also gets cleaned and polished before you pick it up, so your jewelry comes back looking as good as it works.
Watch Battery Replacement and Link Adjustment
Stop by for a quick watch battery replacement or to have links added or removed for a better fit.
Rhodium Plating and Gold Plating
Over time, white gold can start to look yellowish as its rhodium finish wears off. Rhodium plating restores that bright white shine. We also offer yellow gold plating and rose gold plating to refresh or change the look of your jewelry.
Other Repairs
Don't see your repair listed? We handle many other jewelry services too. Call us or stop by, and our jeweler will take a look.
Where to Drop Off Your Repair
ON-SITE JEWELER
Prime Jewelers Plaza Location (Carolina Forest)
391 Carolina Forest Blvd, Ste 400
Jacksonville, NC 28546
Phone: 910-333-0025
Get Directions
Store hours: Monday to Saturday, 10 AM to 6 PM. Closed Sunday.
Jeweler on site: Monday, Tuesday, Wednesday, Friday, and Saturday.
This is where our jeweler works, so dropping off here is the fastest way to get your repair done, and it's your best option for same-day service.
DROP-OFF & PICKUP
Prime Jewelers at Jacksonville Mall
375 Western Blvd, Ste D5
Jacksonville, NC 28546
Phone: 910-219-0031
Get Directions
Store hours: Monday to Saturday, 11 AM to 8 PM. Sunday, 12 PM to 6 PM.
You'll find us near the center of the Jacksonville Mall. You can drop off and pick up repairs here too. Because our jeweler works at the Plaza location, repairs dropped off at the mall may take a little longer.
Why Choose Prime Jewelers for Jewelry Repair?
On-Site Jeweler
Your jewelry stays local.
Same-Day Service
Many repairs can be done the same day.
Gold, Silver and Laser Soldering
Precise work for delicate pieces.
Cleaned and Polished
Every repair is cleaned and polished before pickup.
We also have two convenient Jacksonville locations for drop-off and pickup, including Sunday drop-off at the mall. We proudly serve Jacksonville, Camp Lejeune, MCAS New River, Hubert, Richlands, Swansboro, Sneads Ferry, and the surrounding Onslow County area.
Jewelry Repair FAQs
Do you offer same-day jewelry repair?
Yes, many repairs can be completed the same day. It depends on the type of repair and the time you drop it off. For the best chance at same-day service, bring your piece to our Plaza location on Carolina Forest Blvd earlier in the day on Monday, Tuesday, Wednesday, Friday, or Saturday.
What days is your jeweler in?
Our jeweler works at our Plaza location on Monday, Tuesday, Wednesday, Friday, and Saturday. You can still drop off repairs on Thursday at the Plaza location, or any day of the week at the Jacksonville Mall, and our jeweler will start on them their next day in.
How much does ring sizing cost?
The price depends on the metal, the width of the band, and whether the ring has stones. Stop by or call us at 910-333-0025 for a quote.
What is laser soldering?
Laser soldering is a precise repair method that uses a focused laser instead of an open flame. It puts less heat on the surrounding area, which makes it ideal for fine chains and jewelry with heat-sensitive stones.
How often does white gold need rhodium plating?
It depends on how often you wear the piece. Rings worn every day usually need re-plating more often than earrings or necklaces. When your white gold starts to look dull or yellow, it's time for a fresh coat.
Can you clean and polish my old jewelry?
Yes. You don't need a repair to bring your jewelry in. If you have old or tarnished pieces that have lost their shine, we can clean and polish them to help bring them back to life.
Can I drop off my repair at the Jacksonville Mall?
Yes, you can drop off and pick up repairs at our mall location, 375 Western Blvd, Ste D5, near the center of the mall. For the quickest turnaround, we recommend our Plaza location, where our jeweler works.
Do you replace watch batteries while I wait?
Yes, most watch battery replacements can be done while you wait.
Bring Your Jewelry Back to Life
From a simple watch battery or a fresh cleaning and polish to a full stone reset, our jeweler is ready to help. Visit us at 391 Carolina Forest Blvd, Ste 400, Jacksonville, NC or give us a call today.